Phase 1:- All the clients having complaint regarding any service or otherwise shall inform their respective executives in writing. Client is also advised to send a copy of the same mail at firstname.lastname@example.org. To ensure timely recording and recognition of the grievance, the respective executive shall revert within 5 working days with reference of such complaint.
Phase 2:- If the client still wants to escalate the complaint, he/she can approach directly to our compliance officer at +91-90090-74215 He being the highest authority at www.bazaarsher.com can redresses the complaint in the best possible manner. He shall reply the client within 15 working days.
Phase 3:- In case the client is still not satisfied he/she can escalate the matter with the regulators at www.sebi.gov.in Please note that in case client marks a copy of mail to all the Phases, it will not be considered as escalated matter, it shall in any case start from Phase 1 and only in case of a separate mail after expiration or reply from the previous Phase shall the complaint be considered at next Phase.