Phase 1:- All the clients having complaint regarding any service or otherwise shall inform their respective executives in writing. Client is also advised to send a copy of the same mail at To ensure timely recording and recognition of the grievance, the respective executive shall revert within 5 working days with reference of such complaint.

Phase 2:- If the client still wants to escalate the complaint, he/she can approach directly to our compliance officer at +91-90090-74215 He being the highest authority at can redresses the complaint in the best possible manner. He shall reply the client within 15 working days.

Phase 3:- In case the client is still not satisfied he/she can escalate the matter with the regulators at Please note that in case client marks a copy of mail to all the Phases, it will not be considered as escalated matter, it shall in any case start from Phase 1 and only in case of a separate mail after expiration or reply from the previous Phase shall the complaint be considered at next Phase.

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